Chartering a yacht is one of the most exclusive holidays available. Offering facilities that would rival that of a five-star hotel, complete privacy for you and your guests and a dedicated crew who will ensure your every requirement is met, it’s easy to understand why so many people are now choosing yacht charter as their holiday of choice.
However, stepping on board can also be quite daunting for those who have never chartered a yacht before. People often don’t know what to expect and the etiquette at sea can be very different to that of a normal hotel or cruise liner.
To provide an insight into this luxury world and what you can expect once you step on board, we spoke to charter specialists, West Nautical, who shared their top ten yacht etiquette tips for first time charter guests.
The one benefit of a luxury yacht is that your five-star accommodation is also your transport, providing the ultimate opportunity for you to relax and enjoy your time on board. Your Captain and crew will always want you to feel at home and treat the yacht as if it’s your own. Luxury yachts will be decorated and outfitted to an extremely high standard so care should be taken when on board as you may be charged for any breakages or damage!
Prior to your arrival you will receive a preference sheet. This is a document where you provide the crew with as much information as possible; everything from your party’s dietary requirements to sleeping arrangements. Your Captain and crew will always appreciate as much information as possible to ensure they are fully prepared for your trip. Share anything that you feel is important and will make your charter the holiday of a lifetime.
The crew are there to create the ultimate holiday experience for you and your guests, however it is important to treat them with respect and ensure that your requests are reasonable and achievable. Rest assured, they will always ensure that they accommodate these wherever possible but making any requests in a fair and polite manner will always be greatly appreciated.
It is customary to tip your crew between 10 – 15% of the charter fee in recognition of a high standard of service. Any gratuity should be presented to the Captain at the end of your trip to ensure that tips are divided equally amongst the crew, including those who are essential but not always seen by the guests.
Although you will have the full run of most of your yacht, your crew will also have their own designated area where they sleep and undertake their day-to-day duties. It’s important you respect these areas and don’t enter unless specifically invited. This also includes the galley (or kitchen for those who are new to yachting terms), where your chef will spend a lot of time preparing meals.
Should you want any refreshments at any point of your charter, a quick call to one of your stewards will ensure you have everything you need. The stewardesses will regularly check in with you to ensure you have everything you could ever want.
Due to the bespoke nature of a yacht, and the fact that many vessels boast custom carpets or exotic floor coverings, many Captains will impose a no shoes rule meaning you will need to go barefoot, wear yacht provided slippers or a new pair of boat shoes on board. This will be communicated upon your arrival and should be respected at all times.
There will always be a clean and secure place provided to put your shoes.
In the unlikely event that you have any issues throughout your trip, raise these to your Captain instead of taking matters into your own hands. Whilst on board, your captain is the only person with authority, and they will ensure any matters are dealt with appropriately and promptly.
Yachts operate a zero-tolerance policy for anything illegal or illicit and the Captain will pass any matters over to the relevant authorities if anything was to happen on board. In most countries, this will be treated very seriously and could involve jail time or hefty fines.
Depending on your yacht and the waters you are sailing in, different regulations may apply to the water sports toys available on board. Although in most instances many will be fine for you to use under the supervision of your crew, more specialist equipment such as jet skis or fishing gear may require tuition or even a licence to use. Should this apply, your crew will be able to arrange for any relevant paperwork or training, however it’s best to bring this up with your charter broker prior to embarking to ensure the necessary arrangements can be made in advance.
In most instances the cost of charter is solely to cover the use of the yacht, crew, insurances and use of any water toys (as specified). There is also often an APA (advanced provisioning allowance) applicable on top of your charter fee which covers any additional expenses. These include fuel, food, drinks as well as harbour and marina fees (other than those of the yacht’s home port). The APA is usually budgeted at around 25-30% of the charter cost, however you will only pay cost price for what you use. Any funds not required will be returned to you at the end of your trip. Likewise, should you go over this you will be asked to make a payment to cover your additional expenses.
West Nautical sell, charter and manage superyachts from their head office in Newcastle upon Tyne as well as offices based in the UK, Russia, France and Cyprus.
Since their inception, West Nautical have become recognised as one of the most respected, trusted, knowledgeable and accountable professional services firms in yachting – largely due to their relentless determination to act in our clients’ best interests. Their approach and attitude is transparent, refreshing and focused on providing value-added services delivered simply, elegantly and affordably.